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Matthew Henson Apartments
840 W. Tonto Street, Phoenix, 85007, AZ
This community is actually more of a neighborhood than an apartment complex. Each building has either two or four units in each, and is situated on a private street. The apartments feel spacious because they are completely open and have 11 foot ceilings on the first floor. Everything is extremely well maintained and cared for. Pros include: The floor plans are wide open and really spacious. The bottom floor is just a big room with a large kitchen counter. The finishes are standard, but they are in great shape and really well done. It's actually hard to tell that the floor is laminate and not hardwood. On the down side, the commercial train going through the complex is a big area of concern. There are no sound walls, and while the train goes slowly through that area, it's still a train 10 feet away from your house, which is going to be loud. Fortunately it only comes through once a day, and it's in the early morning hours. Watch out: The commercial train goes though the west side of the community.
The community is in a quiet, lower income neighborhood. It commands its own five block neighborhood, though, and feels relatively safe. The main issue with the location, is that there are commercial train tracks that go through the complex. The trains do not run during the day, and they do move slowly in that area, so it won't be a traffic issue, but most likely very noisy, as there is no sound barrier.
| Layout | Size | Price | ||
| 1 bed / 1 bath | 674 sqft | Call to confirm | ||
| 2 bed / 1 bath | 875 sqft | Call to confirm | ||
| 2 bed / 1.5 bath | 942 sqft | Call to confirm | ||
| 3 bed / 2.5 bath | 1,319 sqft | Call to confirm |
From day one it was terrible they got my holding deposit got all my paperwork and told me I had an appartment and got all the way here from Texas to be told they did not have an appartment for me but I have an address and a apartment number to give to Aps,So why would I pay a deposit for electronic if I don't have the place the place was supposed to be ready I had to clean it myself,the place they gave me was not the they told me over the phone that i would be getting,Now I am dealing with the worst neighbors ever bumping and knocking on the walls and when you try to talk to them they blow you off just like the office and corporate does calling the police doesn't help either,please don't move here they are the worst.working tenants have no rights.
They are the worst please don't let no one talk you in to renting there the city should not allow them to be in business.
I don't know what kind of people/staff they have working here. No one ever knows anything or where papers are kept. Everyone seems to throw the ball around and things don't get done. It is unbelievable how they are still offering to rent out apartments for new residents. I have never ever had a complaint as bad as I do with these apartments. NEVER WILL I RECOMMEND THEM TO FRIENDS/FAMILY. I am truly disappointed and very distraught at the kind of business they are running here. Take your time in investigating before deciding to even think about renting here.
The one star is there because there has to be a star checked . Let me go back to move in which was last November . We paid move in money a week in advance as well as did our walk through . We made a list of things that needed to be done before move in and were told they world be done . Those things included a chipped cabinet , peeling of the stove , rusted bathroom sink , tampered front door , paint drippings throughout the house floor and many they minor things . The rent we pay is NOT cheap the typical 800-900 okay so if I'm paying over 1000 in rent it better feel like it . It took over 2 weeks for them to come by and fix those things . Today (January) 2 months later I'm noticing a taste in my ice we need a new filter it's been THREE weeks I haven't heard from anyone or something so simple UNTIL I involved corporate . I HATE this place , you have to call the office over TEN times to get an answer they never call you back the ppl at the office will hang up on you . Overall this is not the ideal place to live so save yourself the money !!!!
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Matthew Henson Apartments
840 W. Tonto Street, Phoenix, 85007, AZ
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