Gateway at Ellington
15603 Gulf Fwy, Houston, 77598, TX

Our AC hasn't been working and it's over 84 degrees in my apartment. I told the property manger that our AC wasn't working. She said it is not considered a emergency. I want to see her living in a closed house with no AC. everyone who is considering moving in pay attention to all the reviews!!

5/17/2014 – Black water standing in dishwasher, stinks. (Fixed 5/19/2014).
Shower Head too low, (was told it would be raised in my apartment). Never addressed after bringing it to the attention of Amanda.
Roaches Everywhere! Exterminator sprayed, did no good. Used Boric Acid formula to remove.
Stove/Oven missing knobs. (Fixed 5/19/2014)
Bathroom sink leaking. Never addressed when brought to the attention of Amanda.
Kitchen pipes leaking underneath sink. Never addressed when brought to the attention of management.
Balcony light not working. Never addressed when brought to the attention of Amanda.
Security gates not working.
5/26/2014 – No hot water.
6/21/2014 – No hot water.
6/30/2014 – Air Conditioner not blowing cold air. (Fixed 7/1/2014).
7/17/2014 – No hot water.
7/19/2014 – No hot water.
10/28/2014 – No water for 3 hours.
11/1/2015 – Security gates working.
11/26/2014 – Security gates not working again.
11/27/2014 – No water for 10 hours.
12/13/2014 – No water for 11 hours.
6/1/2015 – Rent raised by $50.00 per month. Access gates still not functioning.
6/15/2015 – Receive letter stating our lives may be in danger but offers no further details.
7/12/14 – Receive letter saying security gates will be working as of 7/14/2015. 10pm curfew to be enforced by security and police. Face arrest if outside after 10pm.
7/13/2015 – All 3 garbage dumpsters over-flowing.
7/14/2015 – Security gates still not working.
7/20/2015 – No hot water.
7/21/2015 – No hot water.
7/23/2015 – Open sewage pipe over-flowing on South end of property. Had to divert run to avoid smell.
7/26/2015 – Both pools closed. No explanation as to why.
8/2/2015 – Both pools closed. No explanation as to why.
8/8/2015 – No hot water.
8/9/2015 – No hot water.
8/22/2015 – Both pools closed. No explanation as to why.
8/29/2015 – Both pools closed. No explanation as to why.
8/29/2015 – Security gates still not working.
9/18/2015 – Receive notice from management: “Remove exercise bench from balcony or be evicted”.

I've definitely lived in worse, but this place takes the cake when it comes to inconvenience. Expect at any time for the power to be shut off, the water to be brown or cold, the water shut off. The washrooms are disgusting, the walls are paper thin, and under new management, they've raised all of the prices up. They really want to take this place seriously, and the rates would be comparable to a NICE property, but this surely isn't one. 2 Stars. Skip it.
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Gateway at Ellington
15603 Gulf Fwy, Houston, 77598, TX
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