► A message to building managers
▼ A message to building managers

A message to building managers

At RentLingo, we hire local experts, such as former Property Managers, and provide them objective criteria to mystery shop and review multifamily properties. We do this to offer renters comprehensive and consistent ratings of every property. Our mission is to be as accurate as possible, so if you feel a review of your property is inaccurate or unfair, please don't hesitate to contact us at reviews@rentlingo.com.

While our content offers renters increased transparency, we also believe and hope that properties benefit from our service as well by getting leads that are more qualified and informed than they otherwise would be without fair and consistent reviews.

We do offer properties the opportunity to be featured on our site and generate more leads (this does not affect property score or review). If you're interested in speaking to someone on our team, contact us at sales@rentlingo.com.

Thanks!

The RentLingo Team

rentlingo


► User Agreement
▼ User Agreement

User Agreement

Welcome to the RentLingo, Inc. (“Company”) website – www.rentlingo.com – and the rental and roommate listing platform operated by the Company (the “Company Service”).  This User Agreement (this “Agreement”) applies to users of the Company Service (collectively or individually “Users”).

BEFORE USING THE COMPANY SERVICE, PLEASE READ THIS AGREEMENT CAREFULLY.  By CLICKING ON “ACCEPT”, you acknowledge that you have read, understood, and agree to be bound by thIS AGREEMENT, including without limitation the arbitration provisions and waiver of class action found in sections 17 and 18.  If you do not agree to ALL OF THE TERMS AND CONDITIONS OF THIS AGREEMENT, THEN please do not  CLICK “ACCEPT,” IN WHICH CASE YOU WILL NOT BE ABLE TO use THE COMPANY SERVICE.

NOTE TO KIDS under 13 years of age:  The COMPANY SERVICE is not FOR persons under the age of 13.  If you are under 13 years of age, then please do not use the Company Service.  Talk to your parents about what sites are appropriate for you.

1. Privacy Policy.  The Company’s Privacy Policy, found at www.RentLingo.com/about is hereby incorporated into this Agreement.  Please read this notice carefully for details relating to the collection, use, and disclosure of your personal information.
2. Individual Features and Services.  When using the Company Service, you will be subject to any additional posted guidelines or rules applicable to specific services, offers and features which may be posted from time to time (the “Guidelines”).  All such Guidelines are hereby incorporated by reference into this Agreement.   Please note that additional and/or different conditions and terms of use may apply to media, contests, competitions, or services provided through one or more of our partners or business associates, and you should refer to those before using such services
3. Modification.  We reserve the right, at our discretion, to change, modify, add, or remove portions of this Agreement at any time.  We will notify you of material changes to this Agreement via e-mail sent to the e-mail address associated with your account.  Your continued use of the Company Service more than five (5) days after notice of changes is sent by the Company constitutes your binding acceptance of such changes.
4. Listings and User Submissions
4.1 The Company Service allows you to post listings seeking renters, sublessees and roommates (“Listings”).  You acknowledge that the content of Listings is governed by various laws, rules and regulations (“Laws”) that prohibit discriminatory preferences in housing listings and decisions based on factors such as race, color, religion, sex, handicap, familial status (such as the presence of children) and national origin.  Such Laws vary across different states and counties, and discrimination based on sexual orientation, marital status, source of income or other factors may be prohibited in your jurisdiction.  Please see www.hud.gov for more information.  The Company does not assume any duty to pre-screen, monitor or control the content of any Listings.  You acknowledge and agree that each User is solely responsible for ensuring that his/her Listings are compliant with all applicable Laws, that you shall ensure that any Listings you post are compliant with all applicable Laws, and that the Company shall have no liability to you in the event that any Listing violates any applicable Law.  You should contact the appropriate authorities if you feel you have been unlawfully discriminated against. 
4.2 You hereby represent and warrant that you have the necessary licenses, rights, titles, consents and permissions with respect to all apartments, rooms, houses or other properties associated with your Listings, and that your entry into a lease, sublease or other agreement with respect to such property shall not violate any Law or any contract to which you are bound. 
4.3 In addition to Listings, the Company Service may permit the submission and posting of media, audio and video recordings, or other content submitted by you and other users, such as reviews (Listings and such other content, “User Submissions”), and the hosting, sharing, and/or publishing of such User Submissions.  You understand that whether or not such User Submissions are published, Company does not guarantee any confidentiality with respect to any User Submissions.  You shall be solely responsible for your own User Submissions and the consequences of posting or publishing them.  In connection with User Submissions, you affirm, represent, and/or warrant that: (i) you own, or have the necessary licenses, rights, consents, and permissions to use and authorize Company to use, all patent, trademark, copyright, or other proprietary rights in and to any and all User Submissions to enable inclusion and use of User Submissions in the manner contemplated by Company and this Agreement, and (ii) you have the written consent, release, and/or permission of each and every identifiable individual person in the User Submission to use the name or likeness of each and every such identifiable individual person to enable inclusion and use of the User Submissions in the manner contemplated by Company and this Agreement. 
4.4 For clarity, you shall retain all of your ownership rights in your User Submissions.  However, by submitting User Submissions to Company, you hereby grant Company a worldwide, non-exclusive, fully paid-up, royalty-free, irrevocable, perpetual, sublicenseable, and transferable license to use, sell, reproduce, distribute, prepare derivative works of, display, perform, and otherwise exploit your User Submissions in connection with the Company Service and Company’s (and its successor’s) business, including without limitation for promoting and redistributing part or all of the Company Service (and derivative works thereof) in any media formats and through any media channels.  You also hereby grant to each user of the Company Service a non-exclusive license to access your User Submissions through the Company Service, and to use, reproduce, distribute, prepare derivative works of, display, and perform such User Submissions as permitted by the functionality of the Company Service and this Agreement.  The aforementioned licenses will terminate when User or Company removes User’s Submission(s) from the Company website. 
4.5 In connection with User Submissions, you further agree that you will not: (i) submit material that is not authorized by the copyright owner, protected by trade secret or otherwise subject to third party proprietary rights, including privacy and publicity rights, unless you are the owner of such rights or have permission from their rightful owner to post and sell the material and to grant Company all of the license rights granted herein; (ii) publish falsehoods or misrepresentations that could damage Company or any third party; (iii) submit material that is unlawful, defamatory, libelous, threatening, pornographic, harassing, hateful, racially or ethnically offensive or encourages conduct that would be considered a criminal offense, give rise to civil liability, violate any law or is otherwise inappropriate; (iv) post any advertisements or solicitations other than Listings; or (v) impersonate another person.  Company does not endorse any User Submission or any opinion, recommendation, or advice expressed therein, and Company expressly disclaims any and all liability in connection with User Submissions.  If notified by a user or a content owner of a User Submission that allegedly does not conform to this Agreement, Company may investigate the allegation and determine in good faith and in its sole discretion whether to remove the User Submission, which it reserves the right to do at any time.  Additionally, Company may, at any time, refuse to post or remove any User Submission that in the sole judgment of Company violates this Agreement.
4.6 You understand that when using the Company Service you will be exposed to User Submissions from a variety of sources, and that Company is not responsible for the accuracy, usefulness, safety, or intellectual property rights of or relating to such User Submissions.  You further understand and acknowledge that you may be exposed to User Submissions that are inaccurate, offensive, indecent, or objectionable, and you agree to waive, and hereby do waive, any legal or equitable rights or remedies you have or may have against Company with respect thereto. Company does not control the content of User Submissions and does not have any obligation to monitor such User Submissions for any purpose.  If at any time, Company chooses, in its sole discretion, to monitor any User Submissions, Company nonetheless assumes no responsibility for the content, no obligation to modify or remove any inappropriate content, and no responsibility for the conduct of the User submitting any such content
4.7 You understand that the User Submissions, whether or not linked or embedded into other websites, are provided to you only on an “as-available” basis and Company does not guarantee that their availability will be uninterrupted or bug free.  Company reserves the right to discontinue any aspect of the Company Service at any time, including the right to discontinue the display of any User Submissions or linked or embedded content either generally or specifically.
5. Offers.  The Company Service allows the owners or managers of rental properties listed on the Company Service (“Proprietors”) to offer referral fees or other rewards to Users in connection with posting reviews or taking other actions on the Company Services from time to time (“Offers”).  With respect to all Offers you may receive or participate in, you hereby acknowledge and agree that: (i) each Offer is subject to the terms and conditions provided in connection with the Offer; (ii) the terms of each Offer is determined by, and the payment or other provision of any referral fee or reward in connection with each Offer is the responsibility of, solely the applicable Proprietor and not Company; (iii) Company is not a party to any Offer and you will not attempt to claim that Company is liable in any way with respect to an Offer; (iv) your eligibility to receive a payment or reward in connection with an Offer may be conditioned upon circumstances outside of your control, such as the decision by one of your Facebook friends to enter into a lease agreement with a certain Proprietor or for a certain rental property, and you hereby assume the risk of such circumstances not occurring; (v) an Offer may only be available to residents of a particular rental property or individuals who meet other stated terms and conditions, and your response to such an Offer constitutes your representation that you are a resident of the property or otherwise meet the stated terms and conditions; (vi) if multiple Users meet the conditions required to earn a referral fee or other reward in connection with an Offer, such referral fee or other reward may be split amongst such Users at the discretion of the Proprietor; and (vii) you will not be eligible to receive the applicable payment or reward in connection with an Offer if you engage in any activity in connection therewith that is false, misleading or in violation of any law, rule or regulation or this Agreement.  In addition, you acknowledge and agree that any reviews or other User Submissions or any other activity you undertake in connection with the Company Service that relates to an Offer remains at all times subject to the terms and conditions of this Agreement, and Company shall have no liability to you with respect to any action taken by Company in accordance with this Agreement regardless of whether such action impacts your ability to earn a referral fee or reward under an Offer.  Only you are eligible to participate in an Offer that is sent to you, and you agree not to attempt to allow any other User to participate in such an Offer or participate in an Offer that is sent to another User and not to you.  Unless otherwise stated in connection with an Offer, any referral fee or other reward payable by a Proprietor to you pursuant to an Offer shall be payable to you by the Proprietor within sixty (6o) days of the last day of the calendar month in which the referral fee or other reward was fully earned under the terms and conditions of the Offer.  Referral fees may be paid in the form of a rental credit.  You are solely responsible for the determination and payment of any income taxes or other taxes due in relation to any referral fee or other reward you receive in connection with an Offer.  If you wish to register a complaint with us regarding a Proprietor in connection with an Offer made by such Proprietor, you may e-mail us at complaints@rentlingo.com.
6. Dealings with Others.  You alone are responsible for your involvement with other Users and Proprietors.  Company reserves the right, but has no obligation, to monitor disagreements between you and other Users. You acknowledge agree the Company does not broker, lease, or sublease apartments, houses, rooms or other properties, is not a party to any transaction that you may enter into that arises out of a Listing or that otherwise relates to your use of the Company Service, and has no involvement in the negotiation or consummation of any such transaction.
7. Ownership; Proprietary Rights.  The Company Service is owned and operated by the Company.  The content, visual interfaces, information, graphics, design, compilation, computer code, products, software, services, and all other elements of the Company Service that are provided by Company (“Company Materials”) are protected by United States copyright, trade dress, patent, and trademark laws, international conventions, and all other relevant intellectual property and proprietary rights, and applicable laws.  For clarity, Company Materials do not include User Submissions or any other content owned by and submitted by Company Users to the Company Service.  All Company Materials contained on the Company Service are the copyrighted property of Company or its subsidiaries or affiliated companies and/or third-party licensors.  All trademarks, service marks, and trade names are proprietary to Company or its affiliates and/or third-party licensors.  Except as expressly authorized by Company, you agree not to sell, license, distribute, copy, modify, publicly perform or display, transmit, publish, edit, adapt, create derivative works from, or otherwise make unauthorized use of the Company Materials.
8. Prohibited Uses.
8.1 As a condition of your use of the Company Service, you will not use the Company Service for any purpose that is unlawful or prohibited by this Agreement.  Access to the Company Materials and the Company Service from territories where their contents are illegal is strictly prohibited.  Users are responsible for complying with all local rules, laws, and regulations including, without limitation, rules about intellectual property rights, the internet, technology, data, email, or privacy. 
8.2 You may not use the Company Service in any manner that in our sole discretion could damage, disable, overburden, or impair it or interfere with any other party’s use of the Company Service.  You may not intentionally interfere with or damage the operation of the Company Service or any User’s enjoyment of it, by any means, including uploading or otherwise disseminating viruses, worms, or other malicious code.  You may not remove, circumvent, disable, damage or otherwise interfere with any security-related features of the Company Service, features that prevent or restrict the use or copying of any content accessible through the Company Service, or features that enforce limitations on the use of the Company Service.  You may not attempt to gain unauthorized access to the Company Service, or any part of it, other accounts, computer systems or networks connected to the Company Service, or any part of it, through hacking, password mining or any other means or interfere or attempt to interfere with the proper working of the Company Service or any activities conducted on the Company Service.  You may not obtain or attempt to obtain any materials or information through any means not intentionally made available through the Company Service.  You agree neither to modify the Company Service in any manner or form, nor to use modified versions of the Company Service, including (without limitation) for the purpose of obtaining unauthorized access to the Company Service. 
8.3 The Company Service may contain robot exclusion headers.  You agree that you will not use any robot, spider, scraper, or other automated means to access the Company Service for any purpose without our express written permission or bypass our robot exclusion headers or other measures we may use to prevent or restrict access to the Company Service.
8.4 You may not utilize framing techniques to enclose any trademark, logo, or other Company Materials without our express written consent.  You may not use any meta tags or any other “hidden text” utilizing Company’s name or trademarks without our express written consent.   
8.5 You may not deep-link to the Company Service and will promptly remove any links that Company finds objectionable in its sole discretion.  You may not use any Company logos, graphics, or trademarks as part of the link without our express written consent.
8.6 You may not send junk mail to other Users, including, but not limited to unsolicited advertising, promotional materials or other solicitation material, bulk mailing of commercial advertising, chain mail, informational announcements, charity requests, and petitions for signatures.
9. Account Information.  You agree that the information you provide to Company upon purchase or member registration and, at all other times, will be true, accurate, current, and complete.  You also agree that you will ensure that this information is kept accurate and up-to-date at all times.
10. Password.  When you register you will be asked to provide a password.  As you will be responsible for all activities that occur under your password, you should keep your password confidential.  You are solely responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.  If you have reason to believe that your account is no longer secure (for example, in the event of a loss, theft or unauthorized disclosure or use of your account ID or password, you will immediately notify Company.  You may be liable for the losses incurred by Company or others due to any unauthorized use of your account.
11. User Communications.  Under this Agreement, you consent to receive communications from Company electronically.  We will communicate with you by email or by posting notices on the Company Service.  You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
12. Availability of Service.  Company may make changes to or discontinue any of the media, contests, web communities, products, or services available within the Company Service at any time, and without notice.  The media, products, or services on the Company Service may be out of date, and Company makes no commitment to update these materials on the Company Service. 
13. Notice.  Except as explicitly stated otherwise, legal notices shall be served on Company’s national registered agent or to the email address you provide to Company during the registration process.  Notice shall be deemed given 24 hours after email is sent, unless the sending party is notified that the email address is invalid.  Alternatively, we may give you legal notice by mail to the address provided during the registration or purchase process.  In such case, notice shall be deemed given three days after the date of mailing.
14. Violations; Termination.  You agree that Company, in its sole discretion and for any or no reason, may terminate any account (or any part thereof) you may have at the Company Service or your use of the Company Service, and remove and discard all or any part of your account or any User Submission, at any time.  Company may also in its sole discretion and at any time discontinue providing access to the Company Service, or any part thereof, with or without notice.  You agree that any termination of your access to the Company Service or any account you may have or portion thereof may be effected without prior notice, and you agree that Company shall not be liable to you or any third-party for any such termination.  Company does not permit copyright infringing activities on the Company Service, and reserves the right to terminate access to the Company Service, and remove all content submitted, by any persons who are found to be repeat infringers.  Any suspected fraudulent, abusive, or illegal activity that may be grounds for termination of your use of the Company Service may be referred to appropriate law enforcement authorities.  These remedies are in addition to any other remedies Company may have at law or in equity. 
15. Disclaimers; No Warranties.  THE COMPANY SERVICE AND ANY THIRD-PARTY, MEDIA, SOFTWARE, SERVICES, OR APPLICATIONS MADE AVAILABLE IN CONJUNCTION WITH OR THROUGH THE COMPANY SERVICE ARE PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED.  TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, COMPANY, AND ITS SUPPLIERS AND PARTNERS, DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF PROPRIETARY RIGHTS.

COMPANY, AND ITS SUPPLIERS AND PARTNERS, DO NOT WARRANT THAT THE FEATURES CONTAINED IN THE COMPANY SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE COMPANY SERVICE OR THE SERVER THAT MAKES IT AVAILABLE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

COMPANY, AND ITS SUPPLIERS AND PARTNERS, DO NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE COMPANY SERVICE IN TERMS OF IT CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE.  YOU (AND NOT COMPANY NOR ITS SUPPLIERS AND PARTNERS) ASSUME THE ENTIRE COST OF ANY NECESSARY SERVICING, REPAIR, OR CORRECTION.  YOU UNDERSTAND AND AGREE THAT YOU DOWNLOAD, OR OTHERWISE OBTAIN MEDIA, MATERIAL, OR OTHER DATA THROUGH THE USE OF THE COMPANY SERVICE AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM SUCH MATERIAL OR DATA.

CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES.  IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
16. Indemnification; Hold Harmless.  You agree to indemnify and hold Company, and its affiliated companies, and its suppliers and partners, harmless from any claims, losses, damages, liabilities, including attorney’s fees, arising out of your use or misuse of the Company Service, violation of this Agreement, violation of any Law or the rights of any other person or entity, or any breach of the foregoing representations, warranties, and covenants.  Company reserves the right, at our own expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us and you agree to cooperate with our defense of these claims.
17. Limitation of Liability and Damages.  UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL COMPANY OR ITS AFFILIATES, CONTRACTORS, EMPLOYEES, AGENTS, OR THIRD PARTY PARTNERS OR SUPPLIERS, BE LIABLE TO YOU FOR ANY SPECIAL, INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES THAT RESULT FROM YOUR USE OR THE INABILITY TO USE THE COMPANY MATERIALS ON THE COMPANY SERVICE, THE COMPANY SERVICE ITSELF, OR ANY OTHER INTERACTIONS WITH COMPANY, EVEN IF COMPANY OR A COMPANY AUTHORIZED REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.  APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY OR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.  IN SUCH CASES, COMPANY’S LIABILITY WILL BE LIMITED TO THE EXTENT PERMITTED BY LAW.

IN NO EVENT SHALL COMPANY’S OR ITS AFFILIATES, CONTRACTORS, EMPLOYEES, AGENTS, OR THIRD PARTY PARTNERS OR SUPPLIERS’ TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE COMPANY SERVICE (WHETHER IN CONTRACT, TORT, WARRANTY, OR OTHERWISE) EXCEED ONE HUNDRED DOLLARS.

THESE LIMITATIONS SHALL ALSO APPLY WITH RESPECT TO DAMAGES INCURRED BY REASON OF ANY PRODUCTS OR SERVICES SOLD OR PROVIDED TO YOU BY THIRD PARTIES OTHER THAN COMPANY AND RECEIVED BY YOU THROUGH OR ADVERTISED ON THE COMPANY SERVICE OR RECEIVED BY YOU THROUGH ANY LINKS PROVIDED ON THE COMPANY SERVICE.
18. Arbitration.  Any claim (excluding claims for injunctive or other equitable relief) where the total amount of the award sought  by either party is less than $10,000 shall be resolved via binding non-appearance-based arbitration initiated through the American Arbitration Association (“AAA”). The AAA Rules are available online at www.adr.org or by calling the AAA at 1-800-778-7879.  In any such arbitration, the parties and AAA must comply with the following rules: (a) the arbitration shall be conducted by telephone, online and/or be solely based on written submissions, the specific manner shall be chosen by the party initiating the arbitration; (b) the arbitration shall not involve any personal appearance by the parties or witnesses unless otherwise mutually agreed by the parties; (c) the arbitrator may award injunctive or declaratory relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party's individual claim; and (d) any judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction. Nothing herein shall prevent either party from seeking remedies in small claims court of competent jurisdiction. 
19. Class Action Waiver.  You further agree that anY CLAIMS subject to arbitration under section 17 MUST BE MADE IN YOUR INdividual capacity, and not as a plaintiff or class member in any purported class or representative proceeding.
20. Miscellaneous.
20.1 Governing Law.  This Agreement shall be governed by and construed in accordance with the laws of the State of California, without giving effect to any principles of conflicts of law.
20.2 Jurisdiction.  You agree that any action at law or in equity arising out of or relating to this Agreement or the Company Service shall be filed only in the state or federal courts in and for Santa Clara County, California and you hereby consent and submit to the personal jurisdiction of such courts for the purposes of litigating any such action. 
20.3 Waiver.  A provision of this Agreement may be waived only by a written instrument executed by the party entitled to the benefit of such provision.  The failure of any party at any time to require performance of any provision of this Agreement shall in no manner affect such party’s right at a later time to enforce the same.  A waiver of any breach of any provision of this Agreement shall not be construed as a continuing waiver of other breaches of the same or other provisions of this Agreement.
20.4 Severability.  If any provision of this Agreement shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this Agreement and shall not affect the validity and enforceability of any remaining provisions.
20.5 Assignment.  This Agreement and related Guidelines, and any rights and licenses granted hereunder, may not be transferred or assigned by you, but may be assigned by Company without restriction.
20.6 Survival.  Sections 1, 2, 4, 5, 6, 7 and 10 through 19 will survive any termination of this Agreement. 
20.7 Headings.  The heading references herein are for convenience purposes only, do not constitute a part of this Agreement, and shall not be deemed to limit or affect any of the provisions hereof.
20.8 Entire Agreement.  This is the entire agreement between us relating to the subject matter herein and shall not be modified except in a writing, signed by both parties, or by a change to this Agreement or Guidelines made by Company as set forth in Section 3 above.
20.9 ClaimsYOU AND COMPANY AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF OR RELATED TO THIS AGREEMENT OR THE COMPANY SERVICE MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES.  OTHERWISE, SUCH CAUSE OF ACTION IS PERMANENTLY BARRED.
20.10 Disclosures.  The services hereunder are offered by RentLingo, Inc., located at 110 Glenn Way Ste #7, San Carlos, CA 94070, email: info@rentlingo.com, telephone: (650) 308-4824  

rentlingo


► Privacy Policy
▼ Privacy Policy

Effective Date: November 9, 2012

Privacy Policy

This Privacy Policy (“Policy”) describes how RentLingo, Inc. (“Company” or “we” or “our”) treats information collected or provided in connection with an end user’s (“you” or “user”) use of the RentLingo online service (the “Service”) found at http://www.rentlingo.com, which, among other things, allows you to post and browse listings for rentals, subleases and roommates. 

NOTE: The Company does not knowingly collect information from children under 13 and the Service is only intended for use by adults over the age of 13.  If you are a parent and believe that your child under the age of 13 has used the Service and provided personally identifiable information to us through the Service, please contact us at privacy@rentlingo.com or the mailing address below and we will work to delete that Service account and any such personally identifiable information. 

1. Effective Date; Changes.  This Policy applies to all information collected by or provided to us on and after the Effective Date.  When we make any material changes to this Policy, we will change the Effective Date above and will inform you by e-mail sent to the address associated with your Service account and/or through the Service the next time you login.  We will treat your continued use of the Service following such notice as your acceptance of the changes.  However, we will seek your affirmative consent prior to applying any material change to this Policy on how we use or disclose personally identifiable information to information we collected or received prior to the date of the change.  
2. Third Parties.  We may offer through the Service or send to users links to or offers from third parties.  This Policy does not apply to information that you may provide to or that may be collected by third parties.  We encourage you to request such third parties to provide you with their applicable privacy policies and other terms and conditions before  participating or making a purchase.
3. Collected Information
Information You Submit.  When you create an account with the Service, we collect the personally identifiable information you provide in the registration form, such as your name and contact information. The Service also lets you review the property where you live, so posting such a review means that your address will be collected and visible to other users.

Social Networking Information.  The Service allows you to create a Service account by logging in through certain social networking services like Facebook (“Social Service(s)”). Integration with Social Services allows us to offer a more personalized experience to you when you use the Service. When you log into the Service using your Social Services account (“Social Account”) or link a Social Account with the Service, the Social Service will provide us with access to certain information that you have provided to the Social Service, and we will use, store and disclose such information in accordance with this Privacy Policy.  Integration with a Social Service may also allow us to post information regarding your use of the Service to your Social Service profile.  Please remember that the manner in which Social Services use, store and disclose your information is governed by the terms and condition and privacy policies of the third party operators of such Social Services, and not the Company.

Automatically Collected Information.  When you use the Service, we gather certain non-personally identifiable information from you, and this information can be associated with the personally identifiable information that you provide.  This includes usage information, such as information on when, how often and for how long you use the Service, and server log data such as a computer’s IP address, browser type or the webpage you were visiting before you came to our website.  If you e-mail or call a listing provider using the e-mail address or phone number in the listing or the messaging functionality of the Service, we may receive information that you have contacted the listing provider.

Cookies. “Cookies” are small text files containing a string of alphanumeric characters that are downloaded by your web browser when you visit a website.  The use of cookies is very common. We may use both session cookies and persistent cookies when you access and use the Service through a web browser.  Cookies are used to remember your user account information, your preferences, and customize the interface of the Service for you.  A session cookie disappears after you close your browser.  A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to our website.  Persistent cookies can be removed.  Please review your web browser’s documentation to learn the best way to modify your cookie settings.

4. Use & Disclosure of Information

We internally use the information we maintain about you as follows:

  • We will use submitted information for the purposes for which you provided the information including, for example, to create and maintain a Service account for you or to respond to a question that you may ask us.
  • We use submitted information and collected information to provide the Service to you.
  • We use submitted information and collected information to personalize the content that you and others see based on personal characteristics or preferences. This may include highlighting or sending you e-mail regarding listings that we think are more likely to be of interest to you. 
  • We may analyze collected information relating to your use of the Service in order to help us improve the Service and develop and improve other products and services. 
  • We may use submitted information and collected information to help troubleshoot problems, provide you with required notices, enforce our User Agreement (for example, when necessary to protect our or a third party’s intellectual property or proprietary rights), or to alert you to changes in our policies or agreements that may affect your use of the Service.

We use and disclose the information we maintain about you as follows:  

  • Certain information, including personally identifiable information such as your name and information received through your Social Account, will be disclosed to other Service users as part of your Service profile. You can see this information by viewing your own profile. 
  • When you post a review of a property, including your place of residence, that review will be visible to all other users of the Service.  This means that when you post a review of your residence, other users will know where you live.
  • When you view a listing on the service, the person who posted the listing will be able to see that you have viewed the listing.
  • If you respond to an offer from a rental property owner or landlord in connection with which you may receive a referral payment or other reward, we will provide your name and contact information to the owner or landlord.  If you sign a lease with or move into a rental property in connection with your use of the Service, or undertake some other activity on the Service, in connection with which any other users are eligible to receive a referral payment or reward, such users will know that you have signed the lease, moved in or engaged in the activity. 
  • If you login with a Social Account or link a Social Service to your Service account, we will use the information and materials we receive from the Social Service to populate your Service profile, including your name, e-mail address and profile picture.  We may also use such information to connect you to your friends and contacts through the Service. 
  • We may provide you with the ability to share your Service account profile or other information relating to your usage of the Service on a Social Site or other websites or online services.  If you choose to engage in such sharing, please be aware that your submission of such information will be subject to the privacy policies and practices of the applicable Social Site, website or online service, and that we cannot control how third parties who access such information may use or disclose it. 
  • We may disclose non-personally identifiable information to third party partners in furtherance of our business arrangements with them, including without limitation to jointly offer a product or service to you or create interoperability between our products and services and the products and services of such partners.
  • We may provide advertisers and other third parties with aggregated, non-identifiable information about our user base and its usage patterns.
  • The Company uses contractors and third party service providers to provide the Service to our users. When our contractors or service provider obtain access to your information, they are required to protect this information in a manner that is consistent with this Policy by, for example, not using the information for any purpose other than to carry out the services they are performing for Company.
  • We will use and disclose information where we, in good faith, believe that the law or legal process (such as a court order, search warrant or subpoena) requires us to do so or in other circumstances when necessary either to protect the rights or property of Company, our users, and third parties.
5. Advertising. The Service may include advertising provided by third party advertising services providers.  These providers and their partners may use cookies, beacons and other technologies in connection with targeting, serving and measuring the performance of their advertising, including for purposes of targeting advertisements based on a user’s browsing behavior.  To learn more about such practices and your choices, please visit http://www.networkadvertising.org and http://www.aboutads.info.
6. Viewing and Amending Information.  You can log into your Service account and view and change your user account information at any time, although information that came from your Social Account can only be changed through use of your Social Account. 
7. Choices Regarding Third Party Offers.  To the extent we send you commercial e-mails regarding third party marketing or promotional materials, we will give you the ability to opt-out of receiving such e-mails in accordance with applicable law.  We will not provide your personally identifiable information to third parties for their own marketing purposes without your consent.
8. Security.  The personally identifiable information we collect about you is stored in limited access servers. We will maintain reasonable safeguards to protect the security of these servers and your personally identifiable information. However, no security measures are 100% effective and we cannot guarantee the security of your personally identifiable information. 
9. Transfer As Corporate Asset.  In the event of a merger, sale of capital stock or assets, reorganization, consolidation or similar transaction involving Company, the information we possess (including personally identifiable information) shall be transferred as a corporate asset to the acquiring entity, provided that such entity will continue to handle such information in accordance with this Policy. 
10. Transfer to the U.S. or other Countries.  Company is established in and uses facilities in the United States.  Your information will be stored and processed in the United States or other countries where Company has facilities.  By using the Service, you consent to the transfer of information outside of your country, even if your country has more rigorous data protection standards.
11. Contacting Us.  If you have any questions about this Policy, please contact us at privacy@rentlingo.com or at:

RentLingo, Inc.
Attn: Privacy Questions
110 Glenn Way Ste #7
San Carlos, CA 94070

rentlingo


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